Privacy Policy

Advanced Cargo Systems Limited (ACS Logistics Group)

Effective Date: 20 February 2026
Last Updated: 20 February 2026

1. Introduction

This Privacy Policy explains how Advanced Cargo Systems Limited (“ACS”, “ACS Logistics Group”, “we”, “our”, or “us”) collects, uses, stores and protects personal data across our websites, services and business operations.

This policy applies to:

Advanced Cargo Systems Limited
ACS Air Freight
ACS Sea Freight
ACS Same Day
ACS European Transport
ACS Global Express
All websites operated by ACS Logistics Group

2. Information We Collect

We may collect and process the following types of information:

Business Contact Information

Name
Company name
Email address
Telephone number
Business address
Job title or department

Shipment and Service Information

Collection and delivery addresses
Shipment details
Customs and commercial documentation
Commodity descriptions
Reference numbers
Service enquiries and booking information

Website and Technical Information

IP address
Browser type
Device information
Pages visited
Referral source
Cookie and analytics data

3. How We Use Your Information

We use information for the following purposes:

Responding to enquiries
Preparing quotations
Arranging freight, courier and logistics services
Managing customs and shipment documentation
Communicating service updates
Providing customer support
Maintaining business records
Improving website performance and user experience
Complying with legal, customs, accounting and regulatory obligations

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract: to provide quotations, bookings and logistics services.
Legitimate interests: to operate, manage and improve our business services.
Legal obligation: to comply with customs, tax, accounting and regulatory requirements.
Consent: where consent is required for specific communications or non-essential cookies.

5. Sharing Your Information

We may share relevant information with trusted third parties where necessary to provide our services, including:

Carriers and transport providers
Freight agents and overseas partners
Customs brokers and authorities
Warehousing and handling partners
IT, website and communications providers
Payment and accounting providers
Legal, regulatory or government bodies where required

We only share information where necessary and appropriate for the service being provided.

6. International Transfers

As an international logistics provider, information may be transferred outside the UK or EEA where required to arrange shipments, customs clearance or overseas delivery.

Where applicable, we take appropriate steps to ensure information is handled securely and in accordance with relevant data protection requirements.

7. Data Retention

We retain personal and business information only for as long as necessary for the purposes for which it was collected, including legal, tax, accounting, customs and operational requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

9. Your Rights

Depending on applicable law, you may have rights to:

Access your personal data
Correct inaccurate data
Request deletion of data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

10. Cookies and Analytics

Our websites may use cookies, analytics and similar technologies to improve website performance, understand visitor behaviour and support website functionality.

Further details are available in our Cookie Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Advanced Cargo Systems Limited
Bedford Heights
Brickhill Drive
Bedford, Bedfordshire
MK41 7PH
United Kingdom

Email: sales@advanced-cargo.co.uk
Telephone: 01234 385970

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.